{"id":131,"date":"2023-11-27T03:14:28","date_gmt":"2023-11-27T03:14:28","guid":{"rendered":"https:\/\/rewardcolab.com.au\/?page_id=131"},"modified":"2026-03-14T00:26:13","modified_gmt":"2026-03-14T00:26:13","slug":"how_we_work","status":"publish","type":"page","link":"https:\/\/rewardcolab.com.au\/?page_id=131","title":{"rendered":"HOW WE CAN HELP"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;min-height:389px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1084\" height=\"720\" class=\"wp-block-cover__image-background wp-image-58\" alt=\"\" src=\"https:\/\/rewardcolab.com.au\/wp-content\/uploads\/2023\/11\/Picture1.png\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ti-bg-inv-background-color has-background-dim-40 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group has-ti-fg-alt-color has-text-color is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-d445cf74 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/rewardcolab.com.au\/\">Home<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading alignwide has-text-align-center has-ti-bg-color has-text-color has-link-color has-huge-font-size wp-elements-bbc0c80ba104b0147ff5b0762712c916\" style=\"font-style:normal;font-weight:900\">How we work<\/h2>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\">Our design point of view<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ti-bg-alt-background-color has-background has-normal-font-size is-vertical is-layout-flex wp-container-core-group-is-layout-ad14415a wp-block-group-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px;padding-top:0px;padding-bottom:0px\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-e9a499f2 wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:0;padding-bottom:var(--wp--preset--spacing--50);padding-left:0\">\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Every engagement is different.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:20px\">We find blending human centred design techniques with agile project delivery is useful to co-create solutions with diverse project stakeholders, bringing innovation into the design process.<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"margin-right:0;font-size:20px\">We try and keep engagements simple.  Whether the foundation of the project is co-creation or advisory, each engagement typically includes three phases of work.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-ti-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-750892541309157584df3fe878852375\" style=\"color:#253282\">Discovery<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"750\" src=\"https:\/\/rewardcolab.com.au\/wp-content\/uploads\/2023\/11\/image-1.png\" alt=\"\" class=\"wp-image-122\"\/><\/figure>\n\n\n\n<p>Discovery involves careful investigation. It requires curiosity and objectivity to develop meaningful findings, identify patterns and potential change directions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Outcomes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stakeholder engagement in the problem, and a shared understanding of the context and culture of the environment.<\/li>\n\n\n\n<li>Fact base that considers employee, employer, market and external perspectives.<\/li>\n\n\n\n<li>Critique of the problem and stakeholder alignment on the potential design direction. <\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ti-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-ea690884f3f3ebb0800ddfdc88c8e1aa\" style=\"color:#253282\">Design<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"750\" src=\"https:\/\/rewardcolab.com.au\/wp-content\/uploads\/2023\/11\/image-2.png\" alt=\"\" class=\"wp-image-123\"\/><\/figure>\n\n\n\n<p>Envisions future design possibilities.  It is taking the idea&#8217;s developed during discovery to test and develop specific change directions.  \u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Outcomes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prototyping solutions through fast iterations. <\/li>\n\n\n\n<li>Selecting the optimal solution that aligns with the constraints and opportunities developed during discovery.  <\/li>\n\n\n\n<li>Aligning or &#8216;converging&#8217; stakeholders on the solution.  <\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-ti-bg-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-66b001e9a5a5c3a29468984bb04b7c14\" style=\"color:#253282\">Implement<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"750\" src=\"https:\/\/rewardcolab.com.au\/wp-content\/uploads\/2023\/11\/image-3.png\" alt=\"\" class=\"wp-image-124\"\/><\/figure>\n\n\n\n<p>Transition of the design to practical implementation.  <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Outcomes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Drafting of supporting documents and policies<\/li>\n\n\n\n<li>Development of change impact assessments<\/li>\n\n\n\n<li>Creation of communications.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-cf2db169\"><\/div>\n\n\n\n<blockquote class=\"wp-block-quote has-normal-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-normal-font-size\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">^HCD comes from the design thinking discipline.&nbsp; The techniques are regularly used by User Experience (UX) designers who design how people interact with the experience of the product or service and User Interface (UI) designers construct the actual product or service.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-b30579f5\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ti-bg-color has-ti-bg-inv-background-color has-text-color has-background is-layout-constrained wp-container-core-group-is-layout-5edc43e1 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:64px;padding-bottom:64px\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-ti-bg-color has-text-color\">Contact us<\/h2>\n\n\n\n<p>We tailor each engagement to your specific needs.  <\/p>\n\n\n\n<p>If you are a specialist and would like to co-lab with us reach out.<\/p>\n\n\n\n<p>Aidan is Melbourne based, spending time between Sydney and Melbourne.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ti-bg-inv-color has-ti-bg-alt-background-color has-text-color has-background\">+61 484 255 986<\/p>\n\n\n\n<p class=\"has-ti-bg-color has-ti-bg-alt-background-color has-text-color has-background\"><a href=\"mailto:aidan.read@rewardcolab.com.au\">aidan.read@rewardcolab.com.au<\/a><\/p>\n\n\n<p class=\"wp-block-site-tagline\">We look forward to co-creating with you.<\/p><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Every engagement is different. We find blending human centred design techniques with agile project delivery is useful to co-create solutions with diverse project stakeholders, bringing innovation into the design process. We try and keep engagements simple. Whether the foundation of the project is co-creation or advisory, each engagement typically includes three phases of work. Discovery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank","meta":{"footnotes":""},"class_list":["post-131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/pages\/131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=131"}],"version-history":[{"count":38,"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/pages\/131\/revisions"}],"predecessor-version":[{"id":209,"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=\/wp\/v2\/pages\/131\/revisions\/209"}],"wp:attachment":[{"href":"https:\/\/rewardcolab.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}